Terms & Conditions

Last Updated: 09/06/2025

Welcome to City Pharmacy, home to our trusted brand Nature Craft. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General

These Terms & Conditions apply to all users of our website and customers purchasing our products. City Pharmacy reserves the right to revise these terms at any time without prior notice. By continuing to use the site, you accept any updates or changes made to these terms.

2. Products & Services

Nature Craft offers a wide range of health-related products aimed at supporting your well-being. All products listed on our website are subject to availability. We reserve the right to discontinue or modify any product without prior notice.

3. Medical Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease. The information on this website is for general informational purposes only and is not a substitute for professional medical advice. Always consult your healthcare provider before starting any new supplement or treatment.

4. Pricing & Payment

  • All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes.
  • We accept payments through secure payment gateways.
  • Prices and product availability are subject to change without notice.

5. Order Confirmation & Shipping

  • Once you place an order, you will receive a confirmation email.
  • Orders are processed within 1–3 business days and shipped via our trusted logistics partners.
  • Delivery times may vary based on location and availability.

6. Cancellations & Returns

  • Orders once confirmed cannot be canceled after shipping.
  • We accept returns only for damaged, expired, or incorrect products received.
  • To request a return, please contact us within 48 hours of delivery with clear photos and proof of purchase.
  • Refunds or replacements will be processed upon verification.

7. Intellectual Property

All content on our website — including logos, images, text, and graphics — is the property of City Pharmacy or its licensors and is protected by applicable intellectual property laws. Unauthorized use or reproduction is prohibited.

8. User Conduct

You agree not to:

  • Misuse our website or tamper with its operation.
  • Submit false or misleading information.
  • Transmit any harmful or illegal content.

We reserve the right to restrict or terminate your access to our services if you violate any of these terms.

9. Limitation of Liability

City Pharmacy shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Use of our products is at your own risk and discretion.

10. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Address: C-6, Lower Ground Floor, RDC Raj Nagar Ghaziabad, Uttar Pradesh 201002 India

11. Contact Us

For any queries, complaints, or support, you can reach us at:

Company: City Pharmacy
Email: info@nature-craft.in
Phone: +91 91676 72328 , + 91 78274 68051
Address: C-6, Lower Ground Floor, RDC Raj Nagar Ghaziabad, Uttar Pradesh 201002 India