Privacy Policy

Welcome to City Pharmacy (referred to as "we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or interact with our brand Nature Craft, which provides health-related products.

By using our website or services, you agree to the terms of this Privacy Policy.

We collect various types of personal and non-personal information, including:

• Personal Information: Name, email address, phone number, billing and shipping address, payment details, and health-related preferences (only if provided voluntarily).
• Non-Personal Information: Browser type, IP address, device information, pages visited, and time spent on our website.

We may use your information to:

• Process and fulfill your orders
• Respond to your inquiries and provide customer support
• Send order updates and promotional emails
• Improve our website, products, and services
• Comply with legal obligations
• Prevent fraud and ensure site security

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Third-party vendors for order processing, delivery, email marketing, and payment gateways (e.g., Razorpay, Shiprocket, etc.).
• Legal Requirements: When required by law or to protect our legal rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

We use cookies and similar technologies to enhance your browsing experience. You can choose to disable cookies via your browser settings, but this may affect website functionality.

By providing your email, you agree to receive transactional and promotional emails from Nature Craft. You can unsubscribe at any time using the “unsubscribe” link in our emails.

We use industry-standard security measures to protect your data. However, no electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.

You have the right to:

• Access or correct your personal information
• Withdraw consent for marketing communications
• Request deletion of your data (subject to legal and operational obligations)

To exercise these rights, please contact us at [insert contact email or phone].

Our website may contain links to third-party sites. We are not responsible for the privacy practices of such websites.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date.

For any questions or concerns about this Privacy Policy or your data, please contact:

Company: City Pharmacy
Brand: Nature Craft
Email: info@nature-craft.in 
Phone: +91 91676 72328 , + 91 78274 68051
Address: C-6, Lower Ground Floor, RDC Raj Nagar Ghaziabad, Uttar Pradesh 201002 India